Privacy Policy
At Bai Tu Long Bay, we respect your privacy and are committed to protecting your personal information.
We may collect information you provide when you contact us, submit an enquiry, request travel advice or make a booking. This may include your name, email address, telephone number, travel preferences and other details necessary to assist with your journey.
We use this information to:
- Respond to your enquiries
- Provide cruise and travel recommendations
- Arrange requested services
- Communicate with you about your journey
- Improve our website and services
We do not sell or rent your personal information to third parties. Your information may only be shared with trusted travel partners or service providers when necessary to arrange the services you request.
Our website may use cookies and basic analytics tools to understand visitor behaviour and improve website performance. You can adjust your browser settings to refuse cookies, although some website features may not work properly.
We take reasonable steps to protect the information we receive. However, no online transmission or storage system can be guaranteed to be completely secure.
You may contact us at any time to request access to, correction of or deletion of your personal information.
